This infographic, by ClickSoftware, examines mobile workforce management, including the expectations of employees (and BYOD), how to integrate mobile devices into your organization, and the benefits that you will likely see from increased mobility.
While BYOD creates a number of issues with regard to the management of devices on the corporate network, the potential cost savings through the implementation of mobile applications that deliver efficiencies within the business resulting in greater customer satisfaction (and hopefully increased sales).  The real benefit to the company is really in the fact that they no longer need to buy the hardware in this BYOD environment!